Interactive concept · no live charges · Lucy can edit pricing and availability in her portal

Frequently asked questions

Clear answers before you commit.

The right support should be understandable. These answers will be reviewed with Lucy and her legal advisers before launch.

Sessions and fit

What you need to know.

What is RTT hypnotherapy?

RTT is a hypnotherapy approach intended to explore beliefs and patterns through focused relaxation, guided reflection, and integration. Lucy will publish her exact training and scope before launch.

Will I lose control during hypnosis?

No. Hypnosis is not unconsciousness or mind control. You remain able to hear, think, communicate, and stop the process. Suitability should be discussed before a session.

Are sessions online?

Yes. Lucy serves clients worldwide through private virtual sessions. You need a quiet space, stable internet, and a device with audio and video.

How are time zones handled?

The calendar displays times in the time zone you select. The booking is stored as an absolute time, so Lucy and the client each see the correct local time.

When is a booking confirmed?

In production, the slot is confirmed only after Stripe reports successful payment through a verified webhook. Free clarity calls can confirm without payment.

Will I receive an invoice?

Yes. The live system will create a paid invoice and email a PDF after payment. The prototype already demonstrates PDF generation.

Can I reschedule or cancel?

Lucy will set a final cancellation window and policy before launch. The current prototype uses 24 hours as a configurable placeholder.

Is my information private?

The production build should minimize sensitive data, encrypt it in transit and at rest, use role-based access, and document retention. Clinical or health information requires additional legal and vendor review in the United States.

Is this a substitute for therapy or medical care?

No. Lucy’s coaching, hypnotherapy, yoga, and meditation services are supportive and educational. They do not replace licensed healthcare, psychotherapy, psychiatric care, diagnosis, medication, or emergency services.

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